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Meet FLOW at Customer Contact Week| Booth #1601| Las Vegas, NV| Jun 22-25 Register Now
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    Las Vegas, NV

  • Date

    Jun 22-25

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WFM, Automation & Analytics -
One Intelligent Command Center

Deep AI/ML-powered workforce management

AI-driven, human-centric global command center

Powering agentic AI for instant root cause resolution

CUSTOMER SPEAK

Leading enterprises trust us with their WFM requirements

FLOW allows us to seamlessly manage the entire lifecycle of Workforce Management with just one solution. It gives us complete visibility of all our data, elevates customer experience and maximizes productivity. With FLOW, CBSL has enhanced its data-driven insights.

Shashi Puthran
AVP WFM and MIS, CBSL

FLOW is a new age solution that is very relevant for traditional WFM teams that want to evolve with a rapidly advancing industry. Hexaware chose FLOW for its flexibility, which meant that we didn’t need to fit our requirements to the solution. Access to cutting-edge technology empowers us to think differently and bring in the new age of operations.

Swapnil Nagvekar
Global Head WFM, Hexaware BPS

1Point1 chose FLOW to fuel its growth ambitions. We needed a modern, scalable solution that brought the latest in 'WFM as a Service’. We picked FLOW since it can deliver the speed, power, and agility we need. Initially, we are implementing this for two businesses but will look at expanding it to twelve businesses as an end-state implementation.

Samit Chakravarty
Chief Technical & Information Officer, 1point1