FLOW WFM Wins the “WFM Technology Leader” Award at NXTGEN BPO CONFEX 2023

The award highlights FLOW’s innovative approach in crafting and implementing solutions in key areas of WFM that bring higher CX and profitability for BPMs. FLOW, the omnichannel, self-serve workforce management…

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FLOW WFM wins the “Most Promising Challenger in WFM” award at BPO Innovation Summit 2023

FLOW WFM has been awarded the “Most Promising Challenger in WFM” at BPO Innovation Summit 2023. FLOW has been recognized for its cutting-edge workforce management functionality and talent-centric focus that…

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1Point1 ropes in Intellicus FLOW for its workforce management (WFM) solution

Intellicus, India’s leading homegrown data analytics and BI company, today announced the acquisition of a new client, 1Point1 Solutions. A publicly listed business process management company, 1Point1 Solutions Ltd offers…

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Large BPM Enterprises Onboard Intellicus for WFM Solution

Hexaware has confirmed its selection of Intellicus Technologies’ omnichannel WorkForce Management (WFM) solution after a comprehensive evaluation of other offerings in the space. Another multi-billion-dollar BPM is expanding their relationship…

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Business intelligence startup Intellicus launches workforce management solution

Data analytics startup Intellicus Technologies has launched an omnichannel workforce management solution ‘FLOW’ that arms traditional Business Process Management (BPM) with automated machine learning, AI, and cloud technologies for forecasting,…

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